Return/Refund Policy
Dear Friend,
If we've made a mistake with your order, please contact ThePremiumThings@aol.com with your order details and description of the issue so our team can make it right. Please allow up to one business day for a response.
All sales of food and beauty products are final and cannot be returned or exchanged due safety considerations.
Welcome to Thepremiumthings.com. This document sets forth the terms and conditions associated with a visitor (You/ Your) use of Thepremiumthings.com (Us / We / Our / Our Company) website (“Terms Of Use”). By Using Our Site, You accept all Terms and conditions of its use as described in these Terms Of Use. Your remedy for dissatisfaction with our website or its contents is to stop using our website.
SECTION 1 – ACCESSING OUR WEBSITE
You are responsible for making all arrangements necessary for you to have Internet connectivity and access to our Website. We reserve the right to amend, restrict or remove any portion of our Website, as well as any products or services that we offer on our Website, in our sole discretion and without notice to you. We will not be liable if, for any reason, all or any part of our Website or products are unavailable at any time or for any reason.
SECTION 2 – INTELLECTUAL PROPERTY RIGHTS
(a) Our Website and its contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof) are owned by us, our licensors or other providers of such material, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. These Terms of Use permit you to use our Website for your non-commercial use only. No right, title or interest in or to our Website, or any content on our Website, is transferred to you, and all rights not expressly granted are reserved by us.
(b) You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Website, except as follows: (i) you may store files that are automatically cached by your web browser for display enhancement purposes; (ii) if we provide desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by an applicable end user license agreement for such applications; and (iii) if we provide social media features at any time, you may take such actions as are enabled by such features.
(c) You may not: (i) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or (ii) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from our Website; or (iii) access or use for any commercial purposes any part of our Website or any products or services available through our Website.
(d) Our name, logo, and all related product and service names, artwork, graphics, designs, and slogans constitute trademarks or service marks (“Marks”) of our Company and/or our affiliates and licensors. You may not use such Marks without our prior written consent. All other names, logos, product and service names, designs and slogans on our Website are the trademarks of their respective owners.
SECTION 3 – YOUR OBLIGATIONS AND REPRESENTATIONS
(a) You may use our Website only for lawful purposes and in accordance with these Terms of Use.
(b) You promise that: (i) you are of legal age for your jurisdiction; (ii) you will not use our Website in any way that violates any applicable local or international law or regulation; (iii) you will not impersonate or attempt to impersonate us, our employees, another customer or user, or any other company, person or entity; (iv) you will not do anything that could disable, overburden, damage, or impair our Website or interfere with any person’s use of our Website; (v) you will not use any robot, spider or other automatic device, process or means to access our Website for any unlawful purpose or in violation of these Terms of Use; (vi) you will not introduce any viruses, trojan horses, worms, logic bombs or other material that is malicious or technologically harmful; and (vii) you will not co-brand or frame our Website or hyper-link to it without first obtaining the express prior written permission of an authorized representative of our Company.
SECTION 4 – RELIANCE ON INFORMATION POSTED
The information presented on or through our Website is made available solely for general information purposes. We do not make any statements regarding the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk. Our Website includes content provided by third responsible, or liable to you or any third-party, for the content or accuracy of materials provided by any third parties.
SECTION 5 – PRIVACY
All information we collect on our Website is subject to our Privacy Policy. By using our Website, you consent to all actions taken by us with respect to your information in compliance with our Privacy Policy.
SECTION 6 – LINKS FROM THE WEBSITE
If our Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources and we accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any third-party websites linked to our Website, you do so entirely at your own risk and subject to the terms and conditions of use for such third-party websites.
SECTION 7 – LINKING TO THE WEBSITE AND SOCIAL MEDIA FEATURES
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part (unless you have received the prior, express written consent of our CEO). Our Website may provide certain social media features that enable you to:
. Link from your own or certain third-party websites to certain content on our Website
. Send e-mails or other communications with certain content or links to specific
content on our Website
. Cause limited portions of content on our Website to be displayed or appear to be
displayed on your own or certain third-party websites
. You may use these features solely as they are provided by us, and solely with
respect to the content they are displayed with, and otherwise in accordance with
any additional terms and conditions we provide with respect to such features.
Subject to the foregoing, you must not:
. Establish a link from any website that is not owned by you
. Cause our Website or portions of them to be displayed, or appear to be displayed
by, for example, framing, deep linking or in-line linking, on any other site
. Link to any part of our Website other than the homepage
. Otherwise take any action with respect to the materials on our Website that is
inconsistent with any other provision of these Terms of Use.
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in this Policy. You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice. We may disable all or any social media features and any links at any time without notice and in our sole discretion.
SECTION 8 – PRODUCTS AND SERVICES
Certain products or services may be available exclusively online through our Website. These products or services may have limited quantities and are subject to our Return Policy. Prices for our products and/or services are subject to change without notice. We reserve the right at any time to modify or discontinue products and/or services from our Website, without notice. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of our products or services.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 9 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Refunds Policy.
SECTION 10 – SHIPMENT AND RISK OF LOSS
Thepremiumthings.com will add applicable taxes, shipping and handling fees to your order. Unless otherwise noted, Thepremiumthings.com will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although Thepremiumthings.com may provide delivery or shipment timeframes or dates, you understand that those are Thepremiumthings.com’s good-faith estimates and may be subject to change. You further understand that product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. If your order will be delayed (either from the date specified at the time of order or, if no date was specified, beyond 30 days from the date of your order, Thepremiumthings.com will use reasonable good faith efforts to contact you via the email address you provided. Thepremiumthings.com shall not be liable for any loss, damage, cost, or expense related to any delay in shipment or delivery. All items purchased from the Website are delivered to shipment carriers. The risk of loss and title for such items pass to you upon our delivery to the carrier. Thepremiumthings.com may reject orders where the stated delivery address is outside the Continental U. S.
SECTION 11 – SALES TAX
In the United States, Thepremiumthings.com is required to collect applicable state and local sales tax on orders shipped to certain states. Taxes apply to most merchandise, but some states exclude certain items, like food products. Some taxing authorities also require the taxable amount to include any shipping and handling charges, while others charge sales tax only on merchandise. Your final order total will include the appropriate state and local taxes.
SECTION 12 – AUTOMATIC RENEWAL SUBSCRIPTION PROGRAM
If you are placing an order online as part of our automatic renewal subscription program, your membership in the program will remain in effect until it is canceled. We may, in our sole discretion, terminate your membership in the program at any time without notice to you.
IF YOU ARE A MEMBER OF OUR AUTOMATIC RENEWAL SUBSCRIPTION PROGRAM AND YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH SHIPMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUCCESSIVE SHIPMENT AND/OR INSTALLMENT AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN OUR AUTOMATIC RENEWAL PROGRAM, YOU MAY DO SO BY CONTACTING THEPREMIUMTHINGS@AOL.COM AFTER YOUR FIRST PURCHASE.
If you are participating in our automatic renewal program using a credit card and your credit card fails to process for a subsequent shipment, you can update your credit card information and use a different credit card. If you fail to timely update your credit card information your membership in our automatic renewal program may be terminated and your account may be sent for collection.
SECTION 13 – ELECTRONIC COMMUNICATIONS, SIGNATURES AND AGREEMENTS
The information communicated by you through our Website constitutes an electronic communication. When you communicate with Thepremiumthings.com through our Website or via other forms of electronic media, such as e-mail, you are communicating with Thepremiumthings.com electronically. You agree that Thepremiumthings.com may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that Thepremiumthings.com provides to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication (e.g., by Thepremiumthings.com or you). You further acknowledge and agree that by clicking on the button labeled “SUBMIT,” "ADD TO CART", “DOWNLOAD,” “I ACCEPT,” “I AGREE,” or such similar links as may be designated by Thepremiumthings.com, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by this Agreement and any hyperlinks contained herein. Pursuant to any applicable statutes, regulations, rules, ordinances or other laws, including, without limitation, the United States Electronic Signatures in Global and National Commerce Act, P.L. 106-229 (the “E-Sign Act”) or other similar statutes, YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS AND OTHER RECORDS AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE WEBSITE OR SERVICES OFFERED BY Thepremiumthings.com. Furthermore, you hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature, delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.
SECTION 14 – NO PROMISES
YOUR USE OF OUR SITE IS AT YOUR OWN RISK. OUR WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY PROMISES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER OUR COMPANY NOR ANY PERSON ASSOCIATED WITH OUR COMPANY MAKES ANY PROMISE, WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF OUR WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER OUR COMPANY NOR ANYONE ASSOCIATED WITH OUR COMPANY PROMISES, REPRESENTS OR WARRANTS THAT OUR WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.
SECTION 15 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL OUR COMPANY, INCLUDING OUR LICENSORS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS, BE LIABLE TO YOU OR ANY THIRD-PARTY FOR ANY SPECIAL, PUNITIVE, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOSS OF USE, LOSS OF DATA, OR LOSS OF PROFITS, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OF OUR WEBSITE OR OF ANY WEBSITE REFERENCED OR LINKED TO OR FROM OUR WEBSITE. YOU WILL BE RESPONSIBLE FOR ALL CLAIMS AND DAMAGES RESULTING FROM THE MISUSE OF OUR WEBSITE BY YOU.
SECTION 16 – CHANGES
We reserve the right, in our sole discretion, to change these Terms of Use at any time. Any changes are effective immediately upon posting to our Website. Your continued use of our Website constitutes your agreement to all such terms and conditions.
SECTION 17 – EQUITABLE RELIEF
You acknowledge that a breach of any confidentiality or proprietary rights provision of these Terms of Use may cause us irreparable damage, for which the award of damages would not be adequate compensation. Consequently, we may institute an action to enjoin you from any and all acts in violation of these Terms of Use, which remedy shall be cumulative and not exclusive, and we may seek the entry of an injunction enjoining any breach or threatened breach of these Terms of Use, in addition to any other relief to which we may be entitled under law or in equity.
SECTION 18 – GOVERNING LAW AND VENUE
This Policy shall be construed and governed by the laws of the State of New York, without regard to the principles of conflict of laws thereof. You agree and accept that any legal action or proceeding shall be brought in the federal or state courts for the State of New York and you expressly waive any objection to personal jurisdiction, venue or forum non convenient.
SECTION 19 – SEVERABILITY
If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use will remain in full force and effect.
SECTION 20 – WAIVER AND AMENDMENT
If we fail to insist upon strict performance of your obligations under any of these Terms of Use, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms of Use, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. No waiver by our Company of any default will constitute a waiver of any subsequent default, and no waiver by our Company of any of these Terms of Use will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
SECTION 21 – GEOGRAPHIC RESTRICTIONS
Software, functionality, and/or features (collectively, “Service Functionality”) that may be available on or through our Website from time-to-time are subject to United States Export Controls. No Service Functionality from our Website may be downloaded or exported (i) into (or to a resident of) Cuba, Iran, North Korea, Sudan, and Syria, or any other country the United States has deemed to be an export controlled or embargoed country from time-to-time; or (ii) anyone on the United States Treasury Department’s list of Specially Designated Nationals or is otherwise restricted or barred by United States Commerce Department or other US government regulatory orders. By downloading or using any Service Functionality, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list. Although our Website may be accessible worldwide, we make no representation that materials on our Website are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal, is prohibited. Those who choose to access our Website from other locations do so at their own initiative and are responsible for compliance with local laws. Any offer for any product, service, and/or information made in connection with the Service Functionality is void where prohibited. In addition to the foregoing, products offered for sale on our Website may be subject to alternative labeling, marketing, ingredient, and warning requirements (“Labeling Requirements”) depending on the location where the products are to be sold or shipped. As a result, product labels depicted on our Website are not necessarily illustrative of or compliant with Labeling Requirements for the products in your jurisdiction.
SECTION 22 – FUTURE BUSINESS TRANSACTIONS
As we continue to develop our business, we might undergo a change of ownership, such as a merger and/or a sale of all or substantially all our stock or assets. In such transactions, user information generally is one of the transferred business assets, and by submitting any data or contributions (collectively, “Data”) to us, you agree that such Data may be transferred to such parties in these circumstances. However, any party purchasing our assets will be subject to an obligation to maintain the integrity of your personally identifiable information. Please consult our Privacy Policy for additional information regarding our collection and use of your Data.
SECTION 23 – COMPLETE UNDERSTANDING
These Terms of Use, together with the documents expressly referred to herein, including but not limited to our Privacy Policy (“Website Documents”), constitute the sole and entire agreement between you and our Company with respect to our Website, and these Website Documents supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our Website.
SECTION 24 – CONTACT US
Your comments and questions regarding our Website and products are important to us. You can contact us at thepremiumthings@aol.com and indicate on the subject line, “Customer Question”.